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Digital & AI transformation consultants

We design and deliverthe systems your business runs on.

End-to-end digital and AI transformation: process redesign, ERP and integration architecture, custom platforms and AI, delivered by one accountable team from the first workshop to go-live.

Request a consultation Our methodology

  1. 01 · Advisory

    Operating model, process redesign and a transformation roadmap.

  2. 02 · Delivery

    Full-stack engineering teams that build, integrate, test and run the solution.

Operating model01 / 04
1 · Input
2 · Process
3 · Approve
4 · Deliver
5 · Report
Manual steps
6
Tools data is typed into
4
Approval time
~3 days
Illustrative. Hover to pause.

§ 01 / The cost of fragmentation

When operations depend on spreadsheets, inboxes and individual knowledge, the cost is structural.

Every month on fragmented processes widens the gap to competitors that already operate on integrated systems.

  1. Skilled people doing work systems should do

    Re-entering data across tools, correcting the same errors and chasing approvals by email consume capacity that belongs to customers and growth.

  2. Decisions made without reliable data

    Without a consolidated view of operations, management relies on delayed reports and intuition, and issues surface only once they have become expensive.

  3. Systems that do not share data

    CRM, accounting, inventory and operations run as separate islands. Every handoff between them is a manual step that adds delay, cost and risk of error.

§ 02How we start

First, we solve your most critical problem. In weeks.

A focused first engagement proves on your own operations what is possible. Only then do we plan the full transformation, and deliver it together.

  1. 01 · Weeks

    Resolve the most critical pain point

    We take the process that costs you the most today, fix it and put a working solution into daily use. A measurable result on real work, not a presentation.

  2. 02 · 3–5 years

    A complete, logical transformation roadmap

    Together we plan the full transformation in the right order: processes, data, digitalization, automation and AI, each phase building on the one before.

  3. 03 · Every day

    Delivered with you, not handed over

    We don't deliver a plan and leave. Our consultants and engineering teams work alongside your people every day and adjust priorities as the business changes.

§ 03How we work

Every engagement starts with listening. Technology comes last.

A six-phase methodology, applied in the same order on every engagement. AI is introduced last, once processes and data can support it.

Step 1 / 6Discovery & listening

We sit with your team, not only leadership, and learn how work moves: people, tools, data and the unwritten rules.

Who
Consultants
You get
Discovery workshops

Readiness assessment

Select the statements that apply. The marker indicates where your program would begin. Nothing is stored or sent.

Readiness assessment

Your result appears here, and the starting point is marked on the staircase above.

§ 04Process review in practice

Every step is challenged before it is digitalized.

Example: an order-to-invoice process before and after redesign.

Process snapshot
  1. 1

    Order arrives by email

    Sales

  2. 2

    Re-typed into a spreadsheet

    Salesre-keyed

  3. 3

    Manager approves by email

    Operationswaits ~3 days

  4. 4

    Entered again in inventory

    Operations4th tool

  5. 5

    Invoice typed by hand

    Financeerror-prone

  6. 6

    Month-end report compiled

    Finance2 days of work

  7. ↺ errors bounce back
Approval time
~3 days
Tools data is typed into
4
Manual steps
6
Month-end reporting
2 days

Illustrative order-to-invoice flow, based on typical engagements.

§ 05Capabilities

Solutions built around your operating model.

Six capability areas, delivered as one integrated system and supported after go-live.

§ 06Outcomes

Measurable results within the first quarter.

Typical outcomes across client engagements, measured in the first 90 days after go-live. Every program is scoped and measured individually.

Cycle Time ReducedAverage reduction in end-to-end process cycle time after automation.
68%
Manual Steps EliminatedRepetitive manual steps removed across all processes in a typical engagement.
240+
Error Rate ReducedReduction in data entry and process errors post-implementation.
91%
Operational VisibilityReal-time operational visibility across all integrated systems.
100%

§ 07FAQ

Frequently asked questions

01

What does AIIT Development do?

AIIT Development & Consulting is a digital and AI transformation consultancy with in-house full-stack engineering teams. We map how your business runs, redesign the processes, then deliver the systems that support them: workflow automation, internal platforms such as ERP-lite and CRM, system integrations, dashboards, customer-facing apps and legacy modernization.

02

How does a project with AIIT start?

With a 30-minute introductory consultation at no cost. The first engagement then focuses on your most critical problem and delivers a working result within weeks. Once that result is in daily use, we plan the full transformation together.

03

How quickly will we see working software?

We deliver in short sprints and show working software every two weeks. Scope and progress stay visible the whole way, so there is no long silence followed by a big reveal.

04

What kind of companies do you work with?

Mostly small and mid-sized companies that have outgrown spreadsheets, run three or more tools that don't talk to each other, or depend on old systems that slow them down. Operations, finance, HR and management teams are typical owners.

05

Do you work with companies outside Serbia?

Yes. We work in English and Serbian with clients in Serbia, the wider region and abroad. Discovery workshops can run on site or remotely.

06

Do you replace our existing tools or connect them?

Whatever fixes the problem with the least disruption. Often that means connecting the tools you already use through APIs, and building custom software only where off-the-shelf tools don't fit your process.

07

What happens after launch?

Rollout, training and change management are part of the service. After that we monitor usage and keep improving the system based on how your team uses it.

08

What does a process assessment include?

A short working session where we map one process that is costing you time or money, point out where the friction comes from and outline the scope of a solution. It carries no obligation.

→ Confidential and without obligation.

Discuss your transformation program
with a senior consultant.

In a 30-minute call we review your current processes and systems and outline a realistic path forward, with scope, sequence and priorities.

Request a consultation Request a process assessment